Europäische Zentralbank
Sonnemannstraße 20
60314 Frankfurt am Main
www.ecb.europa.eu

Bundesanstalt für Finanzdienstleistungsaufsicht
Graurheindorfer Str. 108
53117 Bonn
und
Marie-Curie-Str. 24-28
60439 Frankfurt am Main
www.bafin.de

In the event of disputes with Sparkasse, you have the option of contacting the arbitration body of the Sparkassen‐Schlichtungsstelle Baden‐Württemberg. Your concern is to be sent in written form to the following address:

Sparkassen‐Schlichtungsstelle Baden‐Württemberg
Schlichtungsstelle
Am Hauptbahnhof 2
70173 Stuttgart
https://www.sv-bw.de/schlichtung

The details shall be set out by the rules of procedure of the Sparkassen‐Schlichtungsstelle Baden‐Württemberg arbitration body, which shall be provided on request.

 Sparkasse Offenburg/Ortenau is a member of the Dispute Resolution Scheme of this approved Consumer Dispute Resolution Scheme.

Information on the register of insurance brokers
Registry number: VVRN VVRN D-MUCB-5C2QN-20
DIHK | Deutsche Industrie- und Handelskammer
Breite Straße 29
10178 Berlin
www.vermittlerregister.info
0180 600 58 50
(Festnetzpreis 0,20 €/Anruf; Mobilfunkpreise maximal 0,60 €/Anruf)

Competent professional chamber
IHK Südlicher Oberrhein
Postfach 860
79008 Freiburg

Type of activity
Insurance representatives licensed as per Section 34d Paragraph 7 Industrial Code (GewO); Federal Republic of Germany

Professional regulations

• Section 34d German Industrial Code (GewO)
  
• Sections 59 - 68 German Insurance Contract Act (VVG)
  
• Section 48b German Insurance Supervision Act (VAG)
• German Regulation on Insurance Mediation and Advice (VersVermV)