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Service-Phone
0781 200-0
Fax
0781 200-1999

Our telephone  service is available from Monday to Friday from 8 am to 8 pm.

Our Sort code and BIC
Sort code66450050
BICSOLADES1OFG
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An overview of our Terms and Conditions

General Terms and Conditions

General Terms and Conditions of Sparkasse Offenburg/Ortenau View PDF

Arbitration body

You will find information on the Sparkassen Baden-Württemberg arbitration body and the European Online Dispute Resolution platform in the Sparkasse Offenburg/Ortenau imprint. Go to imprint

Online banking

Terms and conditions for online banking View PDF
Terms and conditions for remote data transmission (RDT) View PDF
Terms and conditions for the use of electronic mailboxes View PDF
Terms and conditions for the use of electronic statements View PDF
Terms and conditions for the use of the electronic credit card information service
(online credit card)
View PDF

Payment transactions

Terms and conditions for sending money View PDF
Terms and conditions for direct debit payments using the SEPA Direct Debit Core scheme View PDF
Terms and conditions for direct debit payments using the SEPA Direct Debit Business to Business scheme View PDF
Terms and conditions for cheque payments View PDF

Accounts and cards

Terms and conditions for Sparkassen debit card View PDF
Terms and conditions for credit cards - Mastercard/Visa Card View PDF
Terms and conditions for Visa Card Basis debit card View PDF
Terms and conditions for credit cards - Mastercard Business/Corporate and Visa Card Business/Corporate View PDF

Savings and investments

Terms and conditions for savings transactions View PDF
Terms and conditions for security transactions View PDF

Other terms and conditions for corporate clients

Terms and conditions for financial guarantee transactions View PDF
Terms and conditions for participation in the electronic cash system of the German banking industry (terms and conditions for retailers) View PDF
Terms and conditions for retailers for the system 'Geldkarte' View PDF

To view, save and print our terms and conditions you will need a program for opening PDF files such as Adobe Reader, which can be downloaded for free from Adobe.

Please note that this information may also include terms and conditions for the use of products that do not currently apply to you. In this case, the corresponding information and terms will not apply. All of the above terms and conditions only come into force in conjunction with the relevant product agreements (e.g. card agreements, online banking agreements).

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